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Use of personal data

When using our website, we receive the following information about you:

  • Your name
  • Email address

The law calls this "personal data" and states that we may only use it if we explain exactly why and for what reason. You can read this below.


We do not provide your personal data to other companies or institutions, except if this is necessary for the online service or if the law requires it. An example is that we may report suspected fraud to the police.

Advertising

We would like to send you advertisements about offers and new products or services. We do this:

  • by email
  • by telephone

You can object to this advertising at any time. Every email contains an unsubscribe link. You can indicate this if you are called.

Contact form and newsletter

Using the contact form, you can ask us questions or make requests. You will need to fill in certain information. We will store this until we are sure you are satisfied with our response, and for six months thereafter. This way, we can easily access the information for follow-up questions.

You can subscribe to our newsletter. In it, you will find news, tips, and information about our products and services. You can cancel this subscription at any time. Every newsletter contains an unsubscribe link.

Your email address will only be added to the subscriber list with your permission.

Disclosure to third parties

We will not share your personal data with other companies or institutions under any circumstances, unless it is necessary for our online service or if we are legally obliged to do so (for example, if the police demand it on suspicion of a crime).

Cookies

We use Google Analytics, which uses cookies. We do not use any other cookies.

Google Analytics

We use Google Analytics to track how visitors use our website. We have entered into a processor agreement with Google. This contains strict agreements on what they are allowed to track. We have not allowed Google to use the obtained Analytics information for other Google services. We have Google anonymize the IP addresses.

Our application

For the privacy law, we are a processor, and the retention periods and what is recorded are customer-specific. Data will never be shared with third parties unless it is necessary for our service provision (suppliers). The purpose of storage will always be focused on achieving efficient and high-quality customer service communication and keeping track of agreements made.

Security

The security of personal data is of great importance to us. To protect your privacy, we take the following measures:

  • Access to personal data is protected through the use of a secure network (VPN) and IP whitelisting for administrators
  • Access to personal data is protected by a username and a secure password or private/public key authentication
  • We utilize strong password encryption for the users of our application
  • We offer two-factor authentication and IP-whitelisting options to our customers
  • We have an internal policy in which our employees are educated on the importance of security and privacy, including reminders to, for example, "lock" their screens when leaving their workstations
  • We take physical measures such as locks and safes to control access to the systems where personal data is stored
  • We use secure connections (Secure Sockets Layer or SSL) to protect all information between you and our website or application when you enter personal data

Accessing and correcting your data

If you have any questions or would like to know which personal data we hold about you, you can always contact us. Please see the contact details below.


You have the following rights:

  • to receive an explanation of which personal data we have and what we do with it
  • access to the specific personal data we hold
  • to have errors corrected
  • to have outdated personal data deleted
  • to withdraw consent
  • to object to a specific use

Please note that you must always clearly state who you are, so we can be certain that we do not modify or delete data belonging to the wrong person.

Filing a complaint

Please ensure you always clearly state who you are, so we are sure we are not modifying or deleting data belonging to the wrong person.

Contact information

Our contact information can be found at the bottom of this page. You can also contact us via our contact form.